Our Promise.

No two factors are more important to you than Food Safety and Product Quality. At the same time, when you’re removed from the conditions under which spices are produced, these two factors can be the hardest to judge.

That’s why we have made delivering safety and quality the cornerstone of our business.
Our motto is: We obsess, so you don’t have to.

It’s our mission to be industry leaders. We don’t want to meet industry standards—
we want to exceed them. Here’s how we’re doing it.

Supply Partners

Over the years we have developed strong relationships with our suppliers. The foundation of our partnerships is a genuine and shared commitment to food safety, product quality and integrity going back to farm level. Our partners are defined by these attributes: it is who they are and how they run their businesses.

Our supply partners are carefully chosen and our relationship with them is strengthened through regular on-site visits. These suppliers also go through rigorous third party audits, which help them achieve the highest industry standards.

Quality Control

Quality control starts at the farm, long before any seed is planted. Soil analysis, seed selection and seedling care are all critical for a quality product. Pesticide residue management is an ongoing commitment because once pesticides are introduced their residues cannot be removed. Our suppliers control your product from start to finish, never purchasing pre-processed material.

This diligent care is carried to harvest and beyond. Stringent controls for food safety and quality are intertwined throughout processing, packaging, transportation and storage. From farm to fork we are there every step of the way.

Traceability

The ability to trace your product back to farm level creates clarity and gives you the confidence that you need. As an example, the individual bags that carry our chilies are bar coded, so you can trace the chilies back to the family farm where they were grown.

This clarity allows us to confidently guarantee what is in our products and where they come from.

Testing

Our products go through rigorous physical, chemical and microbiological testing using sophisticated in-house laboratories and industry-recognized facilities. We also arrange for independent spot testing of products on arrival. This type of exhaustive analysis means we can be completely confident in the products we offer you.

Compliance

At Buchanan, “good” just isn’t good enough. We set the bar high because we want to deliver “great”.

How do we get there?

Through the use of strong in-house compliance capabilities and an extensive food safety management system. We meticulously observe all possible risk factors you and your product may face, including allergens, contamination, political turmoil and economic risk. We scrutinize not only our product, but also all documentation around it, ensuring that all relevant standards and regulations are met.

Our transportation and warehousing controls include regular audits to guarantee compliance. Our efforts have been recognized through top marks in the Canadian Food Inspection Agency’s Good Importing Practices Audit.

930 The East Mall, 3rd Floor
Toronto, Ontario, Canada  M9B 6J9

/ 416 232 2393
/ info@buchanantrading.ca